FAQS

DOES MY CHILD NEED A TICKET?

WILL THE PLAYGROUND BE OPEN?

 

Every person, regardless of age, is required a ticket for entry. No re-entry into the venue once a ticket holder has exited the venue. Due to equipment setup, the playgrounds will be CLOSED for this event.

Visit the Town of Surf City Website to see what other awesome parks and playgrounds the town has to offer.

WHERE CAN I PARK?

To find a parking space, click HERE.

No parking on Roland Ave or within Soundside Park for this event. Concert attendees can park their cars within Surf City's public parking lots and walk to the concert.

Recreational transport devices are prohibited within the park. This includes but is not limited to skateboards, bicycles, unicycles, scooters, skates, ATV's, golf carts, hoverboards, etc.

FOOD & BEVERAGE AVAILABILITY

Food and beverages will be available for purchase within the venue. From fresh seafood to grilled favorites, there will be something for everyone to enjoy. Beer and wine will be sold to those 21 and older.

No outside food or beverages allowed

WHAT IS THE BAG POLICY?

 Allowed

Clear totes (plastic, vinyl) not to exceed 12”x16”

1-Gallon Zip Style Bags

Small Purses or Clutch Bags not to exceed 6.5”x4.5”

Medical Bags

Diaper Bags, must be accompanied by child

 

Not Allowed

backpacks, fanny packs, cameras, binocular cases, printed pattern or tinted pattern plastic bags, drawstring bags, large purses or bags.

SOUNDSIDE PARK BOAT RAMP

The Soundside Park boat ramp will be closed

November 2nd 12:00 AM - November 2nd 11:50 PM

For other boating access areas please visit the NCWRC website

RULES AND REGULATIONS

No re-entry into the venue once a ticket holder exits the venue.

Section seating is on a first come, first serve basis.

Saving seats will not be permitted in the venue. One seat per ticketed person.

 

No Collapsible chairs (camping chairs, beach chairs, etc.) are allowed.

Seating is  provided by the venue.

No firearms or weapons of any kind to include knives, guns, explosives, etc.

This concert is a drug/contraband free event. Smoking, vaping, tobacco chewing, drugs, etc. will be not be tolerated.

No coolers, outside food, or outside beverage allowed. Food, alcohol, water, and other beverages will be available for sale onsite.

Pets are prohibited. Registered service animals only.

Recording the concert with video equipment and/or other recording devices is strictly prohibited. No tripods, monopods, selfie sticks, etc. Other prohibited items include: Weapons, drones, laser pointers, kites, frisbees, beach balls, umbrellas, balloons, fireworks or similar items, glitter, confetti, or artificial noisemakers such as cowbells, megaphones, airhorns, thunder sticks, etc. Banners, flags, or signs that can obstruct the view of others is prohibited.

SAFETY & PRIVACY

 Guests of Surf City Live NC engaging in unruly or prohibited behavior may be denied entry and/or will be ejected from the event. Items deemed hazardous or otherwise unsafe will not be allowed. A photographer and a videographer will be onsite. Guests of the venue are subject to being filmed, photographed, or otherwise recorded. By purchasing a ticket, the ticket holder agrees to being filmed, photographed, or otherwise recorded. 

REFUND POLICY

 No refunds. All sales are FINAL rain or shine.